HR Execs Give Mixed Grades to Leadership Pipelines

Organizations appear to be all over the map with it comes to implementing coherent leadership programs. Right Management research found that human resources and talent management executives give mixed grades for the quality of their own organizations’ leadership pipelines.

We recently surveyed over 1,200 executives and found that there are gaps in the leadership cadres at most companies in North America. In fact, only 6% of organizations were reported to have future leaders identified for all critical roles. A majority of organizations seem to have ‘some’ critical roles covered, but that’s barely reassuring. What’s really striking is that fewer than one in five has no one slated to take over any key positions. And we’re not talking about small companies.

As executives rated their leadership pipelines, they were also asked if there had been any recent change in their organizations’ approach to succession planning. A majority (57%) said succession planning had become a higher priority in the past year, while 17% said it was made a lower priority. For the rest there was no change in priority. Combining these results suggests that the need for succession planning is becoming more evident, but actual succession management strategies and implementation plans are lagging behind.

There’s a growing recognition that management succession is no luxury. Board members, executives and business leaders are now openly acknowledging that talent management plans –which include succession management – are absolutely essential for sustained performance in today’s organizations, as talent is now seen as one of the only competitive differentiators left.

The world is chaotic and unforeseen events can change a company’s situation overnight, so having a depth of leadership talent as well as a genuine plan for all eventualities are more important than ever. In fact, weak bench strength throughout the company can erode employee engagement and reduce overall performance.

Managing succession insures business continuity as well as retention of high-value talent. Corporate health depends on the effectiveness, depth and breadth of succession management planning.

Some Employers Find It Hard to Fill Jobs

Despite high unemployment and the sluggish job market, 23% of employers often find it difficult to hard to fill key jobs, according to recent research we conducted with over 700 firms across the U.S. Moreover, another 64% find it hard occasionally.

The findings reflect the challenge organizations always face when it comes to bringing in top talent. HR professionals know that whether it’s a weak or strong job market finding and recruiting certain key people are a demanding process. Moreover, the difficulty varies according to job level, industry, requisite skills among other things.

The survey also found that qualified internal candidates are scarce. Only 3% of respondents said they have an ample leadership pipeline to cover most of their needs. And the majority of 80% relies on a combination of internal talent development and select external hiring. As many as 17% routinely look externally before filling critical roles in the organization.

Virtually no employer feels confident of his or her own management pipeline. Management ranks are very lean, and nobody should be stunned by this reality, not after the organizational streamlining that’s taken place over the past two years. Now companies find themselves not just short-handed, but also fearful of the loss of their top performers. The year ahead holds great promise, but there will also be serious talent management challenges for organizations of all sizes.

Organizations with scarce talent management resources need a different strategy to secure the right talent for key contributors and pivotal leadership positions within the firm. Without this focus, an organization risks losing even more top performers, as these types of positions typically have greater scope and influence over other positions within the firm.

Without a well-constructed succession planning system for rapid replacement of key roles, and more broadly, a well aligned succession management plan to ensure firm-wide talent progression, organizations are highly exposed to risks of underperformance and further loss of talent.

Treat employees like customers and build long-term relationships

Take the time to secure long-term and strategic relationships with your current employees, both average and high performers. Successful employee relationships mean strong retention. This will save your organizations thousands if not millions of dollars by reducing attrition.

If you are able to retain top performers, this transforms what some employees may consider a short-term opportunity into a long-term and genuine partnership. As companies endeavor to secure both share of market and share of mind from customers and prospects, apply the same concept to your employees.

Given the high cost of recruiting, training, and retention, it will invariably cost your company more if you are continually seeking new external talent. Using a long-term and strategic approach and – i.e., growing from within – offers numerous benefits: a sustained organizational culture, evolving institutional knowledge, strong and enduring customer relationships, and a pipeline of internal talent to support and accelerate succession planning.

Engage your employees. Share with them your vision and strategic plan. Ask your employees to review and validate the marketing strategy and tactics used with customers. If employees see sickly quality control practices, poor customer service, and lack of sales and marketing integration, this wil make it impossible to convert high-performing employees into long-term organizational assets. Effective leaders do not micromanage. They recognize, for example, that requiring their team to check in every day and report on their progress is demeaning and not motivating. Instead, build personal and trusting relationships and create win-win solutions.

An organization's marketing and PR activities attempt to build and secure long-term customer relationships. Apply this same concept to your employees. It is far more cost effective and organizationally beneficial to respect and treat your employee well. If employees feel genuine emotional engagement they will be are inspired and commit their full energy, loyalty – and future – to the company.