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Tuesday, November 23, 2010

Employee-manager relationships are under stress

Message to leaders: employees are demanding a new kind of manager-worker relationship. If employees do not trust the organization’s decision-making process and results, they also will not trust your ability to lead the company successfully.

Consistently demonstrate a set of core values, listen to employees, ask for their ideas, and communicate your strategies. Help employees understand that you value their contributions. If you ensure that employees feel valued, treat them with respect, and demonstrate a sincere interest in collaboration, you will engender profound loyalty that has positive and measurable returns: star talent will not be easily lured way, your overall attrition rate will decrease, and both performance and productivity will improve.

Communication and trust go hand-in-hand. If employees do not know where the organization is heading and why – and feel that their ideas do not matter – you will suffer the consequences. If you help your staff feel valued and engage them in key decision-making processes, the more likely is it they will feel a sense of job satisfaction. Happy employees make smarter decisions and work harder – simply because they believe their ideas and contributions matter.

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